Magic Mouse 2 only moves in 2 directions

Hello. Yesterday my magic mouse 2 suddenly started moving the cursor in only two directions (a 45 degree angle). The movement is very stuttered too. I tried restarting my macbook and my magic mouse too. The trackpad works fine. Should I have the mouse replaced?

MacBook Pro with Retina display, OS X El Capitan (10.11.6), Purchased Dec 2015

Posted on Sep 15, 2016 12:49 AM

Reply
1 reply

Sep 15, 2016 1:30 AM in response to lotrando

There's no reason not to have it tested if you have an apple store near to you. But you could check the mat that you are using in case it is soiled in some way or even try putting down a sheet of off white paper or card and using that as the mat for a test. You only need take the mouse itself. As an alternative do you have a friend nearby who has Apple iMac or MBP who would co-operate to test your mouse.


If you have introduced new electronics within the vicinity of your machine, a Wacom tablet and pen or a phone hub for example, that could be a cause

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Magic Mouse 2 only moves in 2 directions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.